Tuesday 28 January 2014

Win Free Tickets to Social Media Marketing World 2014

Want to win a free ticket to the industry’s largest social media marketing conference of the year?
Social Media Examiner has worked hard to bring you our second physical conference.
And we’ve come up with a fun way to get you involved.

First, what is this event?

Social Media Marketing World 2014 is the world’s largest physical social media conference dedicated to helping marketers and business owners master social media marketing.

Watch this video for a quick overview.

More than 90 of the world’s most respected social media marketing experts will share their strategies with you—and you can meet them face to face.Presenters include Chris Brogan, Mari Smith, Michael Hyatt, Jay Baer, John Jantsch, Michael Stelzner, Amy Porterfield, Mark Schaefer, Steve Farber, Laura Fitton, Brian Clark, Lee Odden, Joe Pulizzi, Nichole Kelly, Pat Flynn, Joel Comm, Viveka von Rosen, Simon Mainwaring, Ted Rubin, Andrea Vahl and Cliff Ravenscraft, just to mention a few!
Check out some of the brands presenting:

There will be 80+ sessions presented in 4 tracks spread over 3 days. Topics will include tips on Facebook, Twitter, Google+, LinkedIn, Pinterest, Instagram, social strategy, community management, podcasting, blogging and video marketing.
We expect to sell out before the event starts on March 26, 2014. People attending represent large and small companies just like yours and some attendees are flying in from places like Australia, Brazil, Norway, United Arab Emirates, India, Peru, France, New Zealand, Israel, Panama, Venezuela, Canada and the United Kingdom.
One of the best parts of this year’s conference is the cool networking opportunities. Not only will we have a Networking Plaza where you can connect with experts and peers between sessions and during dedicated networking times, but we also have networking walks and runs, and an opening night party planned on the USS Midway Aircraft Carrier. Learn more about the opening night networking party here.

How can you win tickets?

We have two free tickets to the conference (retail value: $1297 each), plus the opportunity to be promoted to more than 230,000 of your peers!
There are two tickets up for grabs and two ways to win:

#1: Twitter Entry

Simply click the button on the right or tweet what you see below for a chance to win one ticket:
I want to win a ticket to Social Media Marketing World http://bit.ly/winSMMW14 via @smexaminer #winSMMW14
You can tweet up to two times per dayEach tweet is an entry to win. We’ll randomly draw the winner of a free ticket. All tweets must have the #winSMMW14 hashtag included.

#2: Written Entry

The winner gets a free ticket, two free nights at the San Diego Manchester Grand Hyatt (courtesy of the Hyatt) PLUS a mention in the Social Media Examiner Newsletter (230,000+ subscribers)!
Simply write about your biggest social media marketing challenge and why you should win a free ticket in the comments box below (scroll down).
The judges—Mari Smith (social media speaker and trainer), Pat Flynn (founder, Smart Passive Income) and Mike Stelzner (founder, Social Media Examiner)—will select the winning entry. Their decisions are subjective and final.
What you need to know:
  1. You can enter to win either or both prizes.
  2. Tweets must contain #winSMMW14.
  3. The entry deadline is Wednesday, February 12, 2014, and the winners will be announced shortly thereafter.
  4. If you’ve already purchased a ticket, no worries. If you win, we’ll either give you a full refund or you can give your spare ticket to someone you really like.
  5. No purchase is necessary to win.
We look forward to seeing your comments and tweets. Good luck!

Thursday 23 January 2014

Dramatically Improve your Facebook Page

There is an art and a science to maintaining an engaging and interesting Facebook page. I’m going to share some tips to dramatically improve your Facebook page with easy to implement strategies. Using the tools that Facebook provides, your own brain power, and a smart mix of content, you can have a fantastic Facebook page in no time.
699 million people log into Facebook daily so it’s obviously a network that deserves your attention and tweaking the way that you post on Facebook can make a huge difference. You don’t need to spend more money, you need to create interesting content in the way that will interest your Facebook audience and appease Facebook’s Edgerank. It’s totally doable.
From Rebekah Radice, the keys to create a memorable Facebook brand are:
  • Share your story in a real and authentic way, allowing prospective clients an intimate look in to who you are and why they would want to work with you.
  • Create content that caters to your fans particular by crafting content that speaks to their wants, needs and desires.
  • Discuss what matters most to anyone in need of your product or service. Avoid ever using Facebook to discuss immaterial, vapid or otherwise irrelevant topics

The Art of Facebook

The art of Facebook is mixing your media. Facebook allows four different types of posts:
  1. Text only
  2. Photo posts (with or without text)
  3. Video
  4. Embedded link
Posts with text only get the most engagement while posts with questions get 100% more comments. Text posts perform better with less than 80 characters but I vary the amount of text that I post. The key is to post a variety of different post styles to keep your page fresh and interesting. This also appeals to Facebook’s Edgerank which I’ll discuss in a bit.
There are three types of ways that people can interact with your post on Facebook:
  1. Likes
  2. Shares
  3. Comments
Likes are the lowest hanging fruit, shares would be second in terms of appeal, and starting a conversation in the comments is goal on Facebook. So, while it’s great to get a lot of likes, more comments will lead to your content getting more views on Facebook.

Use great images in the proper size and format.

I realize this seems like common sense but have you looked at Facebook recently? A lot of Facebook pages are getting this wrong. To get a perfect photo, you have the follow Facebook’s size guidelines.
1. Facebook images should be in the 1:1 aspect ratio for a timeline photo preview that isn’t distorted. I load square images at 1000 x 1000 pixels and these scale perfectly on the page.
2. Cover photos are 851 pixels by 315 pixels. When you post a new cover photo add text including a link to your website in the photo description to maximize the spin through the Facebook newsfeed.
Facebook cover photo screenshot
If you have weak design skills or don’t have time, please use a professional designer to create your images. If you only take one piece of advice from my article, use great images in the proper format.
Resource: How to Set Up Your Facebook Page Like a Pro

People want to be entertained. Use the art of visual storytelling to grow your Facebook page.
People want to be entertained. Use the art of visual storytelling to grow your Facebook page.

The Science of Facebook

What is Edgerank? Edgerank is the science behind Facebook success. “An Edge is basically everything that “happens” in Facebook. Examples of Edges would be status updates, comments, likes, and shares.”
Look at Edgerank as Facebook’s formula for popularity. If your post does well, more people will see your future posts. The more popular you are, the more popular you can become. How can you sit at the cool kid’s table? Just like high school, you need to conform a bit. Sorry, it’s just a fact of life on Facebook.

The formula is: affinity, weight, and time decay.

1. Affinity = the relationship you have on Facebook. “Affinity is built by repeat interactions with a Brand’s Edges. Actions such as Commenting, Liking, Sharing, Clicking, and even Messaging can influence a User’s Affinity.”
To do well in the Affinity section, post great content that keeps people coming back for more. Use witty text and great photos with questions to pull people in and invite them to comment on your page.
If you’re looking for great content to share on your Facebook page, sign up for the HASO email list that Guy Kawasaki and I started. It’s our raw curated content sent out in a daily email digest.
2. Weight = “Weight is a value system created by Facebook to increase/decrease the value of certain actions within Facebook. Commenting is more involved and therefore deemed more valuable than a Like.”
Create a conversation on your Facebook page with interesting quotes, asking questions, and posting content that gives people the opportunity to state their view or opinion. This is where asking questions to engage people comes into play.
If you’re stuck on how to post differently, check out Post Planner to get some ideas for ways to vary your text.
3. Time Decay = How long has your post been live on Facebook ? “Time Decay refers to how long the Edge has been alive; the older it is the less valuable it is.”
The timing of your posts is important. Check your best posts to see when you posted them and use the analytics in Facebook insights or Buffer.
Here is the caveat, if you mess up your Facebook Edgerank, it takes time to build it back up. You could give up your seat popular kids table and people will not see your posts in their timeline if you tank your Edgerank. The good news is that you can build your Edgerank back up so make sure that you experiment wisely and monitor your Facebook insights.
A great way to see how your Facebook page is doing using the LikeAlyzer tool. It’s a fantastic free tool. “LikeAlyzer helps you to measure and analyze the potential and effectiveness of your Facebook Pages. It allows you to monitor, compare and explore all the possibilities of your Facebook Page by evaluating your activity to ensure your success.”

Experiment with your Facebook content.

  • Mix up your posting times to test your audience
  • Stay relevant to the topic of your page so you don’t confuse people
  • Add variety to your posts
  • Be interesting or forget about posting at all
  • Post consistently and space your posts apart so you don’t clog your fans newsfeed
  • Use Facebook Insights to see what content works well and do more of that

Dramatically improve your Facebook page
Use calls to action (CTAs) on your posts to encourage conversation or action. It’s important to keep calls to action in the voice and style of the page. You can simply ask people to LIKE the Facebook page and SHARE a post if they like it. This works on many Facebook pages but I don’t use it very often since it doesn’t seem a natural fit with the content I share. Examples of CTAs:
  • Ask questions as a text only post
  • Post a quote and ask a question
  • Post a promotion and ask your followers to take action by clicking the link
  • Pin it for later with a link to a Pinterest pin
Resource: 7 Types of Facebook Questions to Ask to Build Engagement on Facebook


Mix art and science to create your perfect formula and boost your Facebook page activity.
Mix art and science to create your perfect formula and boost your Facebook page activity.
Use these guidelines to help you build a fantastic Facebook presence. The most important thing is to gauge what your Facebook fans like and give them more of that while providing some surprises and variety. I’m sure that you can apply the art and science of Facebook and dramatically improve your Facebook page too. Please consider this a guideline and experiment to see what works best for you on your Facebook brand page. I look forward to hearing about your results! What works for you on your Facebook page? Do you have any favorite Facebook pages that you like to follow? I’d love to hear what you like about them and how they engage you with their content.
If you liked this article, please share with your favorite social networks and pin it to your Pinterest boards to save for future reference. I really appreciate your support
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Photo credit: Big Stock Photos

Tuesday 21 January 2014

11 Ways to Increase Engagement on Your New Facebook Page

Communication has never been a one-way street, but past marketing methods have not been conducive to back and forth discussions. Social media marketing, on the other hand, thrives on interaction and engagement between a company and its customers.

The appropriate interaction makes people feel valued. It means their needs and desires have been acknowledged and that the company is actively working to fulfill them. Getting the conversational ball rolling, however, can be a challenge.

How can a business get fans and visitors to engage with a social media marketing effort? Start with these first 11 tips for increasing engagement on a new Facebook page:
  1. Welcome visitors.
  2. Ask a question about products or services.
  3. Ask fans about their business.
  4. Ask for help or crowd-source new product ideas.
  5. Ask an easy non-product related question.
  6. Answer a question from a customer.
  7. Respond quickly to comments from visitors and fans.
  8. Create a connection from Facebook to the outside world.
  9. Say “Thank You” publicly to active fans.
  10. Join Facebook groups/networks.
  11. “Like” other businesses on Facebook.
Fans return to where they feel welcome and where they are rewarded for being there. Engagement is increased by making it easy to engage in return. While there are people who feel comfortable writing a long response or carrying on a discussion, most prefer to keep things simple. So the business should as well. To see how well the social media marketing effort is working, determining the ratio of visitors that clicked “Like” or “Recommend” out of total visitors shows how effective the Facebook page has been.

Ease and convenience rule modern life, especially in social media marketing. To get answers, questions should be easy to respond to. If all it takes is a word or two, most people will take the time to participate. Rather than make the questions all about the product, though, the best social media marketing response will come from questions about a fan’s own business, about industry practices, and about improving a product or service to better fit a fan’s needs.

For all social media marketing, when a fan or visitor asks a question, the response should be as quick as possible, most effectively the same day. Using the email notification feature can ensure this. This means businesses will need staff dedicated to social media marketing efforts. Publicly telling fans “Thank you” means just as much as a quick answer. Showing appreciation goes a long way to cementing a relationship.

A spirit of generosity is also a very attractive part of social media marketing. When a business can
“like” another business, not only does that increase awareness of that other business, but reciprocity levels the same advantage back. This type of mutual admiration society also shows that the company is confident and comfortable with sharing attention.

As engagement grows, advocates will be found for the company through social media marketing as well as increased engagement between fans, helping to grow awareness across their networks. Joining networks and groups is another way of doing this. Plus, this level of engagement yields a trove of information about fans and visitors that can be mined to determine prominent industries using a particular product or service, what features are popular and which could be jettisoned, where improvements can be made and what new product or service could be successfully offered. This is one of the biggest strengths of social media marketing!

Thursday 16 January 2014

12 Most Comforting Truths to Soothe an Overwhelmed Blogger

When I speak to prospective clients about outsourcing some or all of their business blogging tasks, I usually hear some familiar themes.
Some had tried blogging but hadn’t gotten positive results, so they gave up. Now their abandoned blog was waving a red flag about their credibility every time a visitor landed on their website. Others had thought about blogging but it just seemed too complicated.
Before you give up on the idea of blogging for your business, here are 12 soothing truths:

1. You can miss a post

You can remove the word “deadline” from your vocabulary. For most of us, very little that we do in a day is a matter of life or death. We make plans and schedules, and then we do our best and recalibrate when we must. The world won’t end if you veer from your editorial schedule. Reset the “delivery date” (isn’t that a nicer term?) and move on.

2. Inspiration always returns

When I sit and agonize over a post that’s not flowing, I find that I can turn my attention to something else and trust that when I come back, I’ll be given the inner or outer resources I need. If that means a blog post isn’t done when I hoped, that’s okay — I just refer to Truth #1.

3. No one is reading every word

In a recent interview with Tema Frank of Frank Online Marketing, I was reminded of the humbling fact that even though I review every single word of my blog posts several times, that’s not how people are reading them. They’re much more likely to skim the headlines, as you may be doing right now, honing in to read only certain sections.

4. There is no perfect

Though my attention may be drawn to industry giants who blog beautifully and brilliantly on a regular basis, in the grand scheme of things there are far more businesses who blog less frequently and definitely less perfectly. Depending on your niche, you might already be the one who’s farthest ahead, and you’ll be improving with every new post.

5. Everything improves with repetition

The more you write, publish and promote blog posts, the easier and more effective it will become. You can also use your published posts to measure your responses, do more of what’s working well, and experiment with things that may work better. Josh Kaufman claims you can get noticeably better at any skill by applying 20 hours of focused practice (that’s 40 minutes per day for a month). Writing every day doesn’t mean you publish every day, but it will do wonders for your confidence and skill.

6. Mistakes can be deleted

You can go back anytime after a post is published and correct a typo. If you’re adding new content or correcting misinformation, I recommend you clearly label that new information. Yes, people who subscribe to the blog via RSS feed will get the original version in their inbox, but you can still take comfort in knowing the corrected version is the one that will live on forever.

7. You can let go of something else

Blogging can replace, not add to, the advertising and marketing methods your business is currently using. Consider this when planning your blogging strategy. You may also choose to look at some of your personal time — can you give up a TV show or batch together some tasks to free up any time for blogging?

8. Blogging gives way more than it takes

Your blog posts can do double-duty as content for social media, email newsletters, presentations and more. And as I mentioned in Truth #6, blog posts live forever on your site for new people to discover.

9. More isn’t better

Very few businesses should be blogging every day — once a month might be enough for your company. It’s better to spend a few minutes each day working towards one really solid post, than to force yourself to eke out posts more often that aren’t well thought out or effective.

10. It’s okay to split

A company blog can have multiple personalities, topic areas, and even audiences, as long as they’re clearly defined and organized so the right people can find the information that’s for them.

11. If you can help, you can blog

If your business exists to help people solve a problem, you already have everything you need for a terrific company blog. These days we often turn to the Internet first when we have questions — if you can provide answers that help people move forward, they’ll come back for more. When it’s time to get expert help, you’ll be right there on their screen.

12. There is help for blogging

Whether it’s planning a blog strategy that incorporates your company’s marketing goals, coordinating and interviewing subject matter experts, writing and editing the blog posts, posting them to your site, or promoting and sharing them on social media, there are people with those areas of expertise.
For an overwhelmed blogger, the most soothing solution of all may be to share or pass along the task. That way everyone on your team can do what they do best, and you get to concentrate on running your business and serving the new customers your blog will attract.

Tuesday 14 January 2014

TRENDS DISRUPTING AGENCIES IN 2014

The role agencies play for brands is changing. The disruption that is coming will require agencies to completely rethink how they approach servicing clients, how they structure their teams, and the services they offer clients. Further, it will require brands to take a hard look at their agencies to determine if they are able to meet their growing demands.
Agencies have long been though of as the thought leaders who are able to drive marketing innovation, however the rise of new marketing approaches include social media, mobile, and content marketing are forcing agencies to take a hard look at how they can fulfill the demands of their clients while keeping pace with technology that is literally changing and evolving right in front of us.
The following trends are set to turn the agency model on its head:

TrendFully-Integrated Media Strategy

Brands are starting to realize that a siloed approach to marketing channels isn’t going to deliver maximum results. The agency that used to come in and pitch a great idea for a public relations only campaign will be met with intense levels of scrutiny. Instead, agencies will need to consider how an integrated approach to all of the available marketing channels will help clients reach their goals. This will require brands to more fully integrate with their clients’ marketing teams so they understand the big picture.

Campaign-based Marketing Will Evolve into Story Telling

The idea of a marketing plan of running campaign after campaign is becoming passé. Instead, brands want long-term strategies that focus on story-telling not a catchy one month campaign. Agencies will need to consider a theme-based approach to story telling that helps to humanize brands and keeps them in the minds of their target audiences. This will lead to layered story based campaigns that are designed to tell a larger story, one consumable bite at a time.

Generalists Will Be More Important than Ever

Agency teams have been focused around combining a team of specialists aligned to a client’s needs. Hiring has been done based on what “specialty” someone brings to the table. However, with the need for an integrated approach that combines story telling brands will need to hire more generalists who understand how all of the marketing channels fit together to serve the greater goal. Generalists should be responsible for adding perspective and depth beyond a specific marketing tactic and pulling specialists together to show them how their efforts combine to create a snowballing impact for the client.

New Service Offerings will Emerge

Agencies will be asked to take a larger role in content marketing including producing content for clients. They will also be asked to fully understand how mobile impacts their clients. The client’s website and the content they produce are critical elements for agency and client success. You may see agencies adding content teams, user experience designers, responsive-design developers and mobile developers.
Ultimately, these changes will help push agencies forward. There’s only one question. Is your agency ready?

Thursday 9 January 2014

8 Applications for Social Media Monitoring in 2014

Post image for 8 Applications for Social Media Monitoring in 2014
The new year pushes people everywhere to try new initiatives — maybe its that thing that you’ve known you should be doing for your company, but you’ve barely dipped your toes in the pond so far.
Each January, lots of companies call us as they start seriously looking into social media monitoring and engagement. Trust us, 2014 is the time to dive right in.
It usually begins with this: No matter what industry your business is in, brand managementis easily the most commonly used application for social media monitoring.
But there’s so many more ways that companies can use a flexible social media monitoring and engagement platform to solve problems and create new business opportunities. Even if you think you have a grasp on social media monitoring, you may be surprised to learn what other kinds of actionable business intelligence is available on the web.
The presentation below, Monitoring & Measuring Social Media – A Practical Guide, lists eight different practical applications for social media monitoring including competitive intelligence,industry research, market research, lead generation, customer service, crisis management, and campaign/product/service monitoring (slide 13), and goes through examples of each application. This will help you think outside the brand management box and help you formulate a plan to expand your online listening efforts for your company.
A section for each of the eight applications contains:
  • Ideas for common keywords to search for
  • Common key performance indicators (KPIs) and measurement opportunities
  • Questions to ask the data
  • A case study and example of intelligence gathered/recommendations
Once you have found a social media monitoring and engagement platform that meets your needs and you’ve made the decision to mine intel from the Internet, you’l be well on your way towards discovering new avenues for business growth. As always, let us know if you have any questions!

Tuesday 7 January 2014

How to Create Written Content that Generates Leads

Do you need more leads?

Are you looking for creative ways to use your blog content to improve your conversion process?

In this article, you’ll discover how to identify and patch the weaker part of your funnel by writing the right type of content.
How Content Drives Leads

Written content works in many ways.

Some writing pulls your audience toward you, building awareness.

Other content builds trust and compels your audience to take action. In other words, content can be useful at strengthening different parts of the conversion funnel.

The “funnel” is just a metaphor for the path that visitors take on their way to becoming leads, starting with awareness and ending with action. If you’re not getting leads, it’s because there’s a weakness in your funnel.



Create the content you need to strengthen your conversion funnel. Image source: iStockphoto

What follows are many tips to help you generate more leads with your written content.


#1: Raise Awareness at the Top of the Funnel

At the top of the funnel, your goals should be to:
Get attention.
Establish relevance to the topic.
Support your branding.

If your conversion rate from visitors into leads is good (above 2%), but your traffic is low, the top of your funnel is weak. Here are some tactics and topics that will helpincrease your overall traffic.

Include Search-friendly Blog Content

Traffic from search engines is an excellent way to fill the funnel at the top. One of the fastest ways to fill the funnel with referral traffic from search engines is to align your web content with key phrases. Before you write your next blog post, research key words that relate to your product or service and write your blog posts around these keywords.

Write Guest Blog Posts

Guest blogging on external sites offers three benefits to the top of the funnel.

First, as you post on blogs other than your own, your social following grows. Next, the posts improve your link popularity and make your site more likely to rank higher in search results. Finally, every guest post you write strengthens your network of allies.



Links in a guest post and bio can drive traffic back to your own site.

Share Your Content

Of course, you should share everything you publish across all of your networks. Better yet, learn to adapt your web content to perform well in other places. After you publish a blog post, create a supporting video and post it on YouTube. Then, turn it into a presentation and put it on SlideShare.

Publish List Posts

It’s a fact that some types of posts get more clicks than others. Numbered lists tend to get more clicks because they set an expectation with potential visitors: they’re organized, scannable and provide multiple items that are useful or interesting.



List posts like this one encourage people to click through and read.
#2: Encourage Consideration in the Middle of the Funnel

In the middle of the funnel, your goals should be to:
Educate people.
Engage prospects.
Get visitors to go deeper—to subscribe to your email newsletter and follow you on social media.

If your site has few shares and no comments, if traffic from campaigns is low and your email list isn’t growing or if very few visitors return to the site and the average visitor sees fewer than two pages, the middle of your funnel is weak. Try these tactics and topics and create a stronger middle funnel and keep your brand top of mind with visitors.

Write Detailed, Authoritative Posts and Pages

How-to posts help you demonstrate your expertise and position your brand as helpful. Visitors love them. Truly useful How-to’s are the posts that compel visitors to subscribe and follow, and these actions lead to repeat visitors.

Link Related Topics With Relevant Content

If your website has detailed pages about topics A and C, but not B, your visitors will leave to find that information elsewhere. Ask yourself if you’ve missed an important piece of content. Write those pages and link them to the related pages on your site.



MOZ linked the text “T-shaped approach” to a related article that further informs readers and leads them deeper into the site.

Collaborate With Relevant Influencers

Build credibility by partnering with people whom your audience trusts. Contribute to relevant blogs and invite relevant bloggers to contribute to your site. This collaboration is a form of endorsement that strengthens the perception of your brand.

Use a Personal Tone and Be Approachable

Building a community means being a person. Let your visitors hear the voice of the brand in the writing and see faces in the team section. They should see interaction in the comments. Faceless companies just aren’t as memorable and prospects won’t stick around if your brand feels impersonal.
#3: Drive Action at the Bottom of the Funnel

At the bottom of the funnel, your goals should be to:
Turn “suspects” into prospects.
Build trust.
Inspire visitors.
Start a conversation.

If the conversion rate of your website is below 1%, you’ve got a problem at the bottom of your funnel. If your site doesn’t have a complicated lead generation process or a confusing ecommerce checkout, the problem is probably your content. These tactics and topics will help you support the bottom of your funnel and move your visitors to action.

Tell Stories That Show Your Values

If lists are for the top of your funnel, stories are for the bottom. Take your time and write posts that tell people the complete story of why you do what you do. The story should show you care and why the work you do makes a difference, whatever it is!

Show Evidence of the Value of Your Services

Numbers can be powerful motivators. Use data to prove your results and give your visitors a reason to trust your abilities.

Also, remember that anything you write is marketing, but anything someone else says is social proof. Use the voice of your customers throughout your site as testimonials.

Publish Content That Answers the Most Common Sales Question

For every prospect who contacts you and asks a question, there may be 100 others who didn’t bother to reach out and ask. Listen for those common questions and publish the answers in a research article or in an FAQ section on your site.



Content that addresses concerns held by multiple prospects can bring them that much closer to the conversion point.

Guide Visitors From the Blog Into the Marketing Pages

A great marketing blog gently steers its visitors toward the marketing pages. The posts you publish should be relevant to your products or services and link to marketing pages within the text. Use these links to guide visitors deeper into your funneltoward conversion.

Include Calls to Action Relevant to the Posts

Are you suggesting that people connect with you? Is there a call to action at the bottom of your web pages and blog posts that encourages visitors to contact you? Or is each page a mini–dead end? Nudge your visitors toward your contact pagewith quick calls to action placed strategically throughout your site.


To increase conversions, place calls to action throughout your website.

Write Articles for Specific Prospects

Do you have a few potential clients who just aren’t ready to sign your proposal? Do they have specific concerns? Are several of them worried about the same thing? Write a post, case study or white paper that addresses that concern. Even if it doesn’t close the deal with current prospects, the post may warm up your next lead.

Conclusion

Know, Like and Trust.

You’ve heard this before. People work with those they know, like and trust. These aren’t just vague concepts. They’re specific parts of your conversion funnel. If there’s a problem with your funnel, you can fix it with specific tactics and specific topics.

Use the tactics outlined in this article to make the weak parts of your funnel more efficient and effective.

What do you think? Do you know of other ways to fix a funnel? Do you have any questions? Let us know with a comment below.
Images from iStockPhoto.

Thursday 2 January 2014

25 Creative Ways to Use Facebook Cover Photos

Are you using your Facebook cover photo to maximum effect?
Do you change your cover image once a month, or once a year?
The Facebook cover photo is prime real estate for any business, and creating high-quality images. Use this to include calls to action (CTAs) and other helpful information for  your fans.
Here are 25 awesome examples of cover photo ideas you can use to make your brand stand out (there are also some cover photo best practices at the end of this post).

#1: Get Into the Holiday Spirit or Change With the Seasons

Design cover photos that change with the seasons and the holidays. It’s easy—justexperiment with seasonal colors or add traditional seasonal images like leaves or snowflakes.
The auto company Pep Boys, for example, created a simple and festive cover photo for the winter holiday season. It would be easy to create a similar cover photo using a stock photo and free tools from PicMonkey or Canva.
pep-boys-cover-image
Update your cover photo for the holidays or the seasons.
In the image below, Edible Arrangements says “Happy Valentine’s Day” with their photo.
edible-arrangements-cover-image
Edible Arrangements adjusts their cover photo to celebrate holidays like Valentine’s Day.

#2: Promote Trends

If you’re a retailer, use the cover photo to talk about new trends in your industry andfeature new products.
The shoe company PiperLime does this really well. Here’s one of their cover photos that announces a new trend: dressed-up stripes.
piperlime-cover-image
The cover photo can be used to show recent trends in your industry and new products.

#3: Direct Fans to an App

When you launch a new app, one of the best ways to promote it is to update your cover photo. You can draw attention to your new app by using arrows or other illustrations that point directly to your app thumbnail.
For instance, whenever your business launches a new ebook (like Facebook expertJon Loomer did, below), PDF, infographic or other free resource, updating your cover photo notifies your fans of your new resource and points them to where they can get it. In the case of Loomer’s ebook, the arrow literally points straight to an app.
jon-loomer-cover-image
Use the cover photo to direct fans to a recently built custom Facebook app.

#4: Showcase New Products 

If your company is a product-based business, use the cover photo to feature new or seasonal products. In the design of your cover photo, include text with relevant information about the products, like a date the product(s) will be available for sale or a few words to describe the product.
In the example below, Ampersand Design Studio, a design store, cleverly teases customers with a new fabric collection in one of their cover photos.
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The cover photo is a great place to highlight new products.

#5: Get Their Mouths Watering

If you’re a restaurant, a catering company or in the food industry, there is nothing more enticing than a photo of one of your mouth-watering dishes. As the seasons change, lots of eateries change their menus. Use this as an opportunity to update your cover photo to feature what’s new on your menu.
The popular Italian restaurant Olive Garden does this often.
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Restaurants can use the cover photo to show an entree to excite fans about their meal.

#6: Promote Your Hashtag

Facebook began supporting hashtags a while ago and some brands have had great success using them. One advantage of the new feature is that it allows brands to track fans’ conversations about the business. You can discreetly feature your hashtag in the bottom right of your cover photo design, or make it the feature.
The headphone company Frends updated their cover photo in August to feature a hashtag that was associated with a summer contest they hosted.
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Hashtags are a powerful marketing tool that brands can promote in their cover photo.

#7: Promote a Facebook Exclusive or a Fan-Only Incentive

Forty-two percent of users like a brand on Facebook in order to get a coupon or discount (according to a 2013 Syncapse report). So give them what they want! Make your promotions exclusive to Facebook fans to incentivize users to like your page.
Promote your fan-only exclusives using your cover photo, like the Utah restaurantRiverhorse on Main. Their cover is very straightforward.
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Fan-only content wins on Facebook, so use the cover photo to promote fan-only offers.

#8: Celebrate a Milestone

Businesses love to celebrate like-count milestones and anniversaries on Facebook. For these times, use the cover photo as a place to say thanks to your fans or have some fun with your cover photo design.
The clothing brand C. Wonder, for example, celebrated their birthday in October with a cute confetti cover photo.
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Let your fans in on the celebration of special milestones.

#9: Produce New Leads

What kinds of leads are you most interested in acquiring? Whatever your goals, you can use your cover photo to encourage people to opt-in or find more information about your brand elsewhere.
If you want to encourage your Facebook fans to check out your website because you’re hosting a sale, use your cover photo to feature your business’s website URL. Or, if you want more newsletter sign-ups, use your cover photo to direct users to your newsletter sign-up app.
Or, if your company just wants to boost page likes, create a cover photo like the design agency Braid Creative & Consulting, which has an arrow pointing to the Like button.
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Produce leads and boost page likes using the cover photo.

#10: Inspire Action

The cover photo can be an effective tool for motivating fans to take action! Brick-and-mortar businesses should use the cover photo to advertise store events, specials or new products, which will encourage fans to make a trip to your store.
Online businesses can also use the cover photo to encourage fans to check out new products and take advantage of special offers.
In the example below, the travel company Travelocity has a cover photo that uses inspiring travel photos along with a few different CTAs. Notice the “Get a daily clue on our Let’s Roam app” text at the bottom right of the image and their campaign’s website URL “gnomenabbed.com” incorporated into the cover photo design.
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Use the cover photo to motivate your fans to take an action like booking a trip.

#11: Create a Sense of Urgency 

Try uploading a cover photo image and CTA that are installed for a limited amount of time and then measure the sales that result from it.
For instance, if your business is having a sale that only lasts 24 hours, update your cover photo during those 24 hours to notify your fans of the sale. Make sure the CTA conveys a sense of urgency that motivates fans to respond fast.
The software company HubSpot, for example, uploaded their “Flash Sale” cover photo to advertise a promotion for their inbound marketing conference.
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Creating a sense of urgency makes fan want to act quickly and the cover photo can do this.

#12: Have Some Fun! 

Not every cover photo has to “sell.” On occasion, the photo or image can be just for fun and designed just to encourage engagement.
In the cover photo example below, the email marketing company MailChimp uploaded a photo of their mascot Freddie with his back facing the reader—their fans loved this!
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Use the cover photo to post a fun picture for your fans.

#13: Establish Authority 

Use your cover photo to showcase an image that represents your brand or features your credentials.
Take a look at Nathalie Lussier‘s cover photo below. With a simple cover photo image, she establishes authority as a digital strategist. And for users who visit her page for the first time, there’s no question about who she is or what she does.
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Use an image that represents your brand and features your credentials in your cover photo.

#14: Show What You Do

The cover photo is the ideal place to show your fans what your business does. The more literal you are, the better. This prevents any confusion for users who discover your page for the first time.
Katelyn Brooke, a designer and blogger, makes it clear what she does. In the design of her cover photo, she showcases her work in a personal and effective way.
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Show off the capabilities of your business in your cover photo.

#15: Compare Your Business to Your Competition

If you’re in a competitive industry (and heck, who isn’t?), experiment with a cover photo that shows your company head-to-head with your competition.
The flower company Bouqs does this really well. Make note of how they use the words “Other Guys” rather than listing off the name of a specific competitor. This prevents them from looking combative, while still making their point: They’re less expensive than their competitors.
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Use the cover photo to do a comparison of your business with a competitor.

#16: Promote Your Other Social Platforms 

If you want more followers on your other social channels like Pinterest, Instagram and Twitter, use your Facebook cover photo to cross-promote your other accounts. Be sure to include a strong CTA within the cover photo’s image description and links to your other social profiles.
In this example, ShortStack used their cover photo to attract their Facebook fans to their Twitter account.
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Direct your fans to your other social media platforms through the cover photo.

#17: Feature a Fan or Customer

Every single day for months, the cookie company Oreo uploaded a new cover photo featuring one of their fans who was celebrating a birthday.
Oreo received hundreds of likes and comments on each of their fan-featuring cover photos.
Apply the same idea to your business’s next cover photo design. But instead of featuring a fan or customer every day, feature a new fan once a week or once a month to avoid getting burned out.
Bonus: The birthday girl or guy is likely to share news about the honor with his or her friends, increasing exposure of your brand.
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Highlight a special fan or contest winner on the cover photo.

#18: Keep it Simple

Sometimes simple is best.
The design company CooperHouse created a cover photo that has a beautifully simple design and one concise sentence that describes what their company does. Nothing more is needed.
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A simple cover photo idea can attract fans and likes to your Facebook page.

#19: Promote Your Contest

During the back-to-school season, the tortilla company La Tortilla Factory updated their cover photo to promote their back-to-school–themed photo contest.
If your business is hosting a Facebook promotion, one of the best ways to notify fans of your contest is by updating your cover photo. Like La Tortilla Factory, it’s nice tofeature what your contest prizes are within the design of your cover photo.
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Use the cover photo to promote a contest you’re running on Facebook.

#20: Include a Strong Call to Action

Some of the best CTAs are posed as questions.
Pinterest expert Melanie Duncan‘s cover photo is a great example of how to use a CTA question in a cover photo. The most important text is bolded and the entire CTA is framed in an eye-catching red box.
This kind of cover photo design is super-easy to pull off. Simply upload a photo you like into an online photo editor like PicMonkey, then use the tool’s text and shapes features to add your CTA into the image.
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A strong CTA lets fans know exactly what you expect.

#21: Advertise a Sale

The yoga company Yoga Six participated in Black Friday last year by updating their cover photo. On it, they displayed their Black Friday deals. Instead of changing their cover photo on the day of Black Friday, Yoga Six uploaded their Black Friday–themed cover photo a few days before the big shopping day.
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Use the cover photo to promote an upcoming sale.

#22: Appeal Exclusively to One of Your Audiences

If your business has an audience you want to speak directly to, use a cover photo to share a message with them.
The clothing company Loft, for example, recently updated their cover photo for a week to celebrate National Teacher Day. To reward teachers, they created a cover photo that directed their teacher fans to an app that revealed a special shopping offerjust for them!
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Focus on one of your target audiences through the cover photo.

#23: Show Your Value Proposition

Your business’s value proposition is key to attracting new customers. Use your cover photo to show off your brand’s value statement.
The application and web development company Social Media 180 uses their cover photo to do exactly this. And the best part: The arrow featured in their design points to an app that hosts a portfolio of some of their best work.
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Use the cover photo to show off your brand’s value statement.

#24: Feature a New Offering

If your business has an exciting new offering, use your cover photo to let all of your Facebook fans know about it.
When the sushi restaurant Sushi King first introduced their new membership cards, they updated their cover photo with a design that featured the card, along with some instructions on how to get it.
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Use the cover photo to highlight a new offer for your Facebook fans.

#25: Celebrate a Quirky National Holiday

Find out what quirky holidays are relevant to your brand and create cover photos tocelebrate the silly days.
The shaving company Harry’s is an awesome example of how to do this. National Shave Day is December 1, the day after the widely celebrated Movember month. Harry’s created a “National Shave Day” cover photo to lead users to a fun “National Shave Day” page on their website.
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Use the cover photo to celebrity a quirky holiday.
So there you have it! 
Twenty-five cover photo examples to inspire you all year long.

Cover Photo Best Practices

Creating cover photos like these isn’t too difficult. If you’re ready to get to work creating new Facebook cover photos, keep the following in mind:
  • When brainstorming cover photo design ideas, think of ways you can use visuals to answer the question, “Why should a user become a fan of my brand?”
  • Update your cover photo frequently—once a month is ideal.
  • Always include a photo description when you update your cover photo image, and in the description, provide links and a CTA.
  • Use arrows and other design elements to direct timeline visitors’ eyes to the Like button or to an app.
  • Coordinate your cover photo with your profile photo.
  • Use or design a cover photo with optimal dimensions (851 x 315 pixels).
  • If you haven’t yet, experiment with free photo-enhancing sites such as PicMonkey.
What do you think? How often do you change your cover image? What other inspiration can you share? Let us know your thoughts in the comments below.